Reference

Legal terms for your account

These legal pages explain how your y70 account is handled, what data we keep, and when access is available where local law permits.

Local law firstData kept narrowCookies on recordRequest path ready
y70 Legal terms for your account
CONTACT PATHS

How to send legal requests

If you need a legal change, use the channel that matches the request so we can route it quickly.

In-account form Send correction requests, access requests, or consent changes from your account form. We verify the account before we act, and the thread stays attached to your case so you can follow the response.
Footer email Use the email address shown in the footer for formal notices or legal queries. Include your registered name and account detail so we can match the record and reply through a written trail.
Help ticket If you need help with a time-sensitive matter, raise a ticket from the help panel. That route keeps the request inside the account system and helps us route it to the right team.
RECORDS & ACCESS

How we handle data and access

We keep legal data handling narrow. Session cookies help hold your sign-in state, language, and page route; security cookies help us spot odd access and protect the account.

Data use

We use account details to run identity checks, process lawful requests, and keep the wallet trail readable. We do not keep more than we need for the account, and we separate legal records from routine session data.

Cookies

Cookies help remember your language, session, and page route, and they let us spot unusual access patterns. You can adjust browser settings, though some account functions may work differently if cookies are limited.

Account security

We ask for a second check when you change contact details, reset access, or request actions that affect the wallet. Keep your phone number and email current so we can confirm that the request is really yours.

Record retention

We keep records only for the time needed to run the account, settle complaints, and meet legal duties. After that period, we delete them or strip out details that are no longer required by law.

Request handling

When you ask for a correction, copy, or deletion where law allows it, we log the request and verify your identity first. That keeps your record safe while we check what we can change and what we must retain.

Legal contact

Send legal requests through the account form or the footer email so we can match them to your profile. If the request needs extra proof, we will ask for it before we make any change.

Common legal questions and answers

These answers cover access, data use, record handling, and the paths you can use to contact us. If a local rule changes, the legal position can change with it, and we update the account flow where needed. For any request that affects your record, we may ask for a match on your account details before we act.

It covers how your account is handled, what data we keep, how cookies work, and how you can send legal requests. It also explains that access depends on local law and is available where local law permits.

Access depends on local law, so it can differ by state, device setting, or route used. If the legal position changes, we apply the stricter setting for that session and show the relevant account path.

We keep the details needed to run your account, verify identity, answer lawful requests, and maintain the wallet trail. That can include contact details, session logs, request history, and limited device data, kept only as long as required.

Cookies help remember your sign-in state, language, and page route, and security cookies help us spot odd access. If you limit cookies in your browser, some account actions may ask for extra checks or behave differently.

We verify sensitive changes with a second check, especially when contact details or wallet-related settings are involved. That extra step helps us confirm the request is yours before we make any change to the record.

We keep records for the time needed to run the account, settle requests, meet legal duties, and protect against misuse. After that, we remove them or keep only the parts the law requires us to retain.

Use the in-account form for routine requests or the footer email for formal notices. Include your registered name and account detail, and we will verify the record before we answer in writing.